FAQs

Q1: how do you control quality?
We will make samples before mass production and start mass production after sample approval. 100% inspection during production and random inspection before packaging.

Q2: how to contact us?
Click Alibaba “contact supplier” and send us the product information you are interested in. You will get a reply within 24 hours.

Q3: which payment method do you accept?
For small orders, you can pay by wire T/T transfer, or Western Union.

Q4: can you give me a discount?
Of course, it depends on your quantity

Q5: how to get samples?
We provide free samples, but the freight will be borne by you, and the cost will be returned to you or deducted from your first order amount.

Q6: how to confirm product quality before placing an order?
A: you can get free samples for some products. You only need to pay for transportation or arrange express delivery to take samples for us. You can send us your product specifications and requirements. We will make products according to your requirements.

Question7: how do you deal with quality complaints?
A: first of all, our quality control will reduce the quality problem to nearly zero. If the actual quality problem is caused by us, we will send you free goods for replacement or refund.